Nondiscrimination Notice
GENEVA complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation, gender identity and sex characteristics). GENEVA does not exclude people or treat them differently because of these characteristics.
Help We Provide
- For people with disabilities, we provide reasonable modifications and appropriate auxiliary aids and services free of charge to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats).
- For people whose primary language is not English, we provide language assistance services free of charge, such as qualified interpreters and information written in other languages.
If you need these services, call (470) 704-9687 or email careteam@geneva-med.com, ideally when you book so we can arrange them before your visit.
How to File a Grievance
If you believe that GENEVA has failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator: Megha Jerath, 3275 North Point Pkwy, Suite 204, Alpharetta, Georgia 30005; phone (470) 704-9687; email megha@geneva-med.com. You can file in person, by mail or by email. If you need help filing, our Civil Rights Coordinator can help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/complaints.